Our Customers
Satisfied homeowners. They are the true measure of success. And we say with great pride, that our customer satisfaction rate is 100%. From simple landscaping renovations to extravagant exterior installations, Creative Boundaries has proven to be a trustworthy, dependable and cost-effective partner with whom homeowners all across the DFW Metroplex and North Texas have relied upon.
But don’t take our word for it. Take the words of our customers.
“We couldn’t be happier with the beautiful patio cover Creative Boundaries designed and constructed for us. Living in Texas with west sun exposure and a most difficult roof line posed no challenge for you and Ronnie! From demolition day to the last finishing touches, we were kept informed of all the details, associated expenses and time line. The stone trim work is beautiful and the seamless match to our existing roof line and shingles makes it appear as if it was part of the original structure.Thank you so much for making our nearly useless space into a year-round comfortable outdoor extension of our home. We appreciate your professionalism and are most satisfied customers.”
– Bob & Shirley Garrity, Castle Hills Texas
“Being in residential real estate for the past 15 years, I’ve literally seen hundreds of outdoor living projects and I can’t say enough how pleased my wife and I are with the quality of our new patio built by Creative Boundaries. The design and finish greatly exceeded our expectations. We back to a walking trail in our subdivision and I can’t count the number of neighbors who’ve stopped to ask us who did our patio and have commented on how nice it is! I highly recommend them to all my clients and friends.”
– Roger Thedford, Prosper Texas
“I would like to take this opportunity to express my absolute satisfaction with the outdoor living area your firm created at our home last spring. It is not often that a remodel is enjoyable, especially a large one, but the manner in which you and Ronnie orchestrated the many moving parts was admirable. I appreciate your willingness to work through changes without ever balking or complaining and your ability to provide solutions when problems arose was refreshing.
Thank you for taking the time to do it right the first time! My wife and I have received many compliments on the addition and we never hesitate to give them your name and number. I look forward to more projects in the future and I can’t think of anyone that I enjoy working with more.”– John C. Gesek, Coppell Texas
“We could not have been happier with our experience with Creative Boundaries! The whole process made us feel comfortable and confident…from design to build. They really made an effort to communicate the entire process to us and kept us informed all along – truly felt like this was a partnership. I would have no problems recommending them to anyone interested in updating their backyard living areas.”
– Scott and Kelli Park – Coppell, Texas
“We are more than thrilled with the service we received both from Richard as well as from Creative Boundaries. Their contractors did amazing work and kept our yard so nice and clean during the process you would never even know they were there! The process was painless, the results were everything we hoped for! Richard made the process effortless and was very clear on expectations and the company’s commitment to us. Their pricing was fair and reasonable. I would highly recommend this company and Richard!”
– Claire Garlick, Realtor at Keller Williams Realty, Double Oak Texas
“I want to thank you and the Creative Boundaries team for the design and build of my outdoor living area. The quality of the work exceeded my expectations. The project was completed on a timely basis and delivered to our 100% satisfaction. We are extremely satisfied with the end result. Our outdoor living area has now become an extension of our family room.”
– Mike Blumberg, Southlake Texas
“I would describe Creative Boundaries as a company who is extremely customer focused. From the first interview to the final payment, my experience with them was very satisfying. The completed project actually exceeded my expectations and will provide many years of enjoyment with friends and family. If you are looking for superior craftsmanship, coupled with a dependable & trustworthy contractor who can handle your project from start to finish, you have found the right company.”
– Gregg & Julie Cornille, Frisco Texas
“Creative Boundaries completed two huge projects for us last year, and let me tell you, if you’re not dealing with these guys you are missing out. First, they reconstructed our deteriorating landscaping in the front of our house, and not only were we thoroughly satisfied, but several of our neighbors remarked what a nice facelift we gave our home. While Mark Hicks makes great suggestions, these guys do what you want and they listen when you say, “I have X-amount of dollars to spend” and work within your budget instead of like some other companies I’ve received estimates from coming in three times the amount. Then later in the summer, since we were so happy with the results of that project, Creative Boundaries also built us an outdoor fireplace and outdoor kitchen, complete with an additional patio next to our pool and a pergola over the cooking area. We could not have been happier, and they don’t mind following up on their work if something might need to be corrected. This is a true story. I had been out of town working for several weeks when our outdoor kitchen and fireplace were completed, and didn’t see the end result until I returned home, which happened to be like 3 a.m. in the morning. I decided not to go outside to look at the project, since the last thing I wanted was to find something wrong and be mad at that time of the morning. So I waited until I woke up the next day, went outside to look, and couldn’t find one thing I was dissatisfied with, and if you’ve ever done any work around your home, you know that is a rarity. Just can’t go wrong with these guys.”
– Mickey Spagnola, Double Oak Texas
“Our pool was in bad shape. After 20 years the plaster needed to be repaired. Creative Boundaries was recommended to us by a local pool care neighbor so we gave them a call for an estimate for the re-plaster of our pool. Richard Platz was the company’s’ Operation Manager in charge of checking our pool and creating the quote for the cost of our repairs. Richard was prompt and polite and asked us questions about what we thought we needed. He did not try to sell us on any other unnecessary items for our pool or anything we didn’t want to do to the pool. He quoted us for both a white and QuartzScape plaster and the quote was given to us within 24 hours of his visit to our house.
After we agreed on the price, he walked us through how the entire process would occur and gave us a date when the work would start. The pool remodel was started on time and was completed in only two days from start to plaster complete and the pool being refilled. The teams were quick and the area around the pool was always left clean after both the initial demo of the plaster and after the re-plaster was complete. The aftercare was as advertised and the entire operation was quick and painless for us. I would definitely recommend Richard and Creative Boundaries to anyone who is thinking of having their pool updated.”– Bob Garlick, Double Oak, Texas